Feature

Statistics and reports that show you what works

Every month you get a simple overview: how many customers you gained, how many return and what the loyalty programme actually brought you. No spreadsheets or manual counting, just clear numbers.

Try for free Pricing & plans

Free plan for small businesses.

  • Monthly report by e-mail
  • Customer return rate
  • Overview without spreadsheets
Overview in the Walio portal: what the programme brought you, with details on till sales, campaigns, rewards and reviews

Why measure loyalty

Most businesses can only guess how many regulars they have and what a campaign brought in.

Walio measures it for you: new cards, who comes back and what a campaign did. Once a month you get a report.

How the statistics come together

  1. Normal service measures them

    Every card issued and every scan is one data point. There is nothing extra to fill in – the numbers collect themselves at the counter.

  2. The overview is there when you log in

    The portal shows card growth, visits over time, the share of returning customers and the rewards that were claimed.

  3. You see the impact of campaigns

    For each push campaign you see how many people you reached and how it showed up in visits, so you can tell what worked.

  4. A report arrives once a month

    A monthly summary lands in your inbox. Skim it and adjust the reward or the timing of your reminders accordingly.

What you'll see in the statistics and where to find it in the portal.

Example
Overview in the Walio portal

See how many customers return and how often they come. You'll learn what share of your traffic are regulars.

Right after you log in to the portal.

Rewards and vouchers handed out in the Walio portal

See how many rewards customers collected and redeemed. You'll learn how strongly the programme motivates them to return.

Every reward and voucher that went through the scanner.

Location comparison in the Walio portal

If you have multiple locations, you track them separately and together under one account. Compare where things go better.

With several locations you see them side by side.

Walionow

Walio report for September – Fresh Kavárna

In September, 184 customers came to you with a loyalty card, and 61 of them more than once.

Once a month you get a clear summary. Just skim it – no digging or counting required.

Arrives by e-mail on the morning of the 1st.

The screens are from the portal; the numbers are examples.

On top of that

  • How many cards you gained

    Track the growth in issued cards over time. You'll immediately see whether customers are adopting the programme and where it stalls.

  • Impact of push campaigns

    For each campaign you'll see how many people you reached and how it showed up in visits. You'll know what worked and what didn't.

Pricing

Plans from $0

Choose the plan that fits your needs. See the full overview in pricing.

Free

Free

Forever, no commitment

A loyalty card in Wallet and a QR code. Try Walio with no risk.

Start

$41 / mo

with annual billing (otherwise $49)

Wallet card, QR code, basic statistics. Everything for the first step.

Growth

$75 / mo

with annual billing (otherwise $89)

Push campaigns and a monthly report on top. Customers come back on their own.

Pro

$117 / mo

with annual billing (otherwise $139)

Personal automation, offer recommendations and unlimited push campaigns.

Frequently asked questions

Have more questions? Write to us or call. We'll figure it all out together.

You see the number of issued cards and its growth over time, how many customers return and how often they come, how many rewards they collected and redeemed, and how your push campaigns performed. From that you'll know whether your loyalty programme is really working.

No. The overview is in the Walio portal, and once a month a simple report also arrives by e-mail. You don't have to build any spreadsheets or count anything by hand.

Yes. The statistics show the customer return rate and their activity, so you'll know what share of your traffic are regulars. To estimate the benefit in money, you can also use our ROI calculator.

Yes. From the Growth plan you can add more locations under one account ($39/mo per location) and track them individually and together. That makes it easy to compare where the loyalty programme works better.

The overview in the portal updates continuously as cards, stamps and rewards accrue. The summary report is then sent once a month by e-mail.

Keep loyalty under control, not just in your head.

Clear numbers on how many customers you gained and how many return. Try Walio for free and see what your loyalty programme actually brings you.

  • Monthly report by e-mail
  • Customer return rate
  • Overview without spreadsheets
Try for free