Free
Free
Forever, no commitment
A loyalty card in Wallet and a QR code. Try Walio with no risk.
Feature
Push notifications that bring customers back
With one button you send a message straight to the phone's lock screen: "Second coffee free today." Customers come because they see the message exactly when they're deciding where to go. No e-mails that nobody opens.
- Message on the lock screen
- Send with one button
- No SMS costs
Why a Wallet message beats e-mail
E-mail gets buried, flyers end up in the bin and social posts reach a fraction of people.
A message through the Wallet card lands on the lock screen like a text from a friend. No SMS fees.
How to send a push campaign
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Write the message
A short text with a clear offer, for example "second coffee free today" or "you're one stamp away from a reward".
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Choose who gets it
All card holders, or just a chosen group, for example those who haven't been in for a while.
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Send and track
The message arrives on lock screens and in the overview you track how many people you reached and how they responded.
What you can do with push campaigns and how they look on the customer’s phone.
Example
Second coffee free today, until 5 pm ☕
Write text like "second coffee free today", pick who gets it and send. Done in a minute, and you'll see the result the same day.
Goes out as soon as you send the campaign, or at the time you schedule.
Jane, we miss you! A free cake with your coffee this week 🍰
Reach everyone, only those who haven't been in for a while, or your most loyal instead. No pestering everyone at once.
Goes only to the group you pick, say those who haven’t been in for a month.
🎁 New coupon
Second cake half price – 50% off
Send a time-limited offer like "second dessert half price this week" to your card holders right away, or schedule it for Friday morning. It arrives by push and e-mail, in the customer's language, and staff mark it as used in one step when it's redeemed.
The coupon arrives as its own wallet pass and staff scan it at checkout.
Jane, it’s been a while – come see us. ☕
Set up triggers, for example "we haven't seen you in 14 days", and Walio sends the reminder on its own at the right moment.
Goes out on its own when a customer hasn’t been in for a while. You set the window.
You write campaign and coupon texts yourself; these are examples. Automations come with a default text.
On top of that
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Message straight to the phone screen
The notification arrives on the lock screen via the card in Wallet. The customer sees it right away, not a week later in a crowded inbox.
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No SMS fees
Messages go through Wallet, not an SMS gateway. You don't pay for each message sent.
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See what worked
For each campaign you'll see how many people you reached and how it showed up in visits. With a voucher you also see how many were issued, how many redeemed, the conversion rate and the value. Next time you aim more precisely.
See what it looks like inside
A clear, simple app. Statistics, your customer database and the loyalty card in one place, no training, no clutter.
Plans from $0
Choose the plan that fits your needs. See the full overview in pricing.
Start
$41 / mo
with annual billing (otherwise $49)
Wallet card, QR code, basic statistics. Everything for the first step.
Growth
$75 / mo
with annual billing (otherwise $89)
Push campaigns and a monthly report on top. Customers come back on their own.
Pro
$117 / mo
with annual billing (otherwise $139)
Personal automation, offer recommendations and unlimited push campaigns.
Frequently asked questions
Have more questions? Write to us or call. We'll figure it all out together.
The message is sent through the loyalty card the customer has saved in Apple or Google Wallet. It arrives on their phone's lock screen much like an ordinary notification, with no need to download any app.
No. Notifications go through Wallet, not an SMS gateway, so you don't pay for each message sent. The number of campaigns varies by plan; on higher plans it's unlimited.
Yes. You can reach all card holders, or just a chosen group – for example those who haven't been in for a while, or your most loyal customers instead. That way you don't pester everyone at once.
That's up to you. We recommend sending messages with clear value and sparingly, for example a campaign or a reward reminder. On top of that, the customer can turn off card notifications any time right on their phone.
Yes. You can set up automatic triggers, for example a reminder to a customer who hasn't been in for 14 days, or a birthday greeting. Walio then sends them on its own at the right time.
Yes, from the Growth plan. You send an offer to your card holders right away or on a schedule, by push and e-mail, in the customer's language. While creating it you see a preview of how the customer will see it in their wallet, and staff mark it as used in one step when it's redeemed. Walio also reminds customers on its own about a voucher that is about to expire.
Either all card holders, or a chosen segment – newcomers, VIP customers, those who haven't been in for a while, and those who already have the voucher but haven't redeemed it yet. You can also share a voucher through a public link or a QR code: the customer enters their e-mail on the page, gets the offer in their inbox too, and can add the loyalty card right away.
Remind customers about you exactly when they're deciding.
One button and your offer arrives on lock screens. Try push campaigns in Walio for free and bring customers back today.
- Message on the lock screen
- Send with one button
- No SMS costs